Ending the standing order
Only Auto Ship ever charges you again, and only if you chose it. Ending it costs nothing, needs no reason, and stops every charge still to come.
Three ways to end it
The button. Press it and your email program opens a message to us, already addressed and worded. Add the email address you gave at checkout, then send it.
An email of your own. Write to support@slenderwillow.com from any address. Give your order number, or the email you used at checkout, so we find the right Auto Ship.
The telephone. Call (833) 751-2375, Monday to Friday, between 9 AM and 5 PM ET, and ask us to stop it.
Timing
A request that reaches us at least 24 hours before the next billing date stops that charge. If it is later than that, a box may already be packed; contact us anyway, tell us how close the date is, and we will put it right.
In writing
Every stop is confirmed to you by email. Keep that email.
Orders placed once
An order without Auto Ship is charged one time and never again, so there is nothing to end. To change or stop one that has not left us yet, contact us quickly and we will try to catch it.
Charges appear on your statement as SLENDER WILLOW. That is the name of the shop kept on this website by ChadVendor Digital LLC d/b/a Slender Willow, whose mailbox is 4539 Bartelt Rd #1007, Holiday, FL 34690, United States.